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Innovative IT Solutions for Your Business
Your Essential IT Guide:
We focus on end user tech to allow your team to connect and do their jobs.
In today's digital age, an effective IT department for small business is more than just a luxury; it's a necessity. Computer Solutions stands out as your dedicated IT department for your business, adeptly navigating the complex tech landscape that modern enterprises face. With over three decades of deep industry experience under the guidance of Brad Warner, our Principal Technician and Senior Partner, Computer Solutions remains the trusted choice for many Chicago businesses for Managed IT support. Whether you're starting out or scaling up, let Computer Solutions be your IT department business partner.
Our clients include CPA firms & Professional Services, but also includes both retail and wholesale operations, highlighting our versatility in the Managed IT for small business space. With the fast-paced demands of today's businesses, we recognize the importance of speed and reliability. Our on-demand screen share support eliminates problems fast. Whether you're facing an unexpected glitch or need guidance, our screen share support (on demand) ensures you're back on track in no time.
We answer the phone.
In today's digitally-driven business landscape, a primary frustration many companies encounter is the maddening silence they meet when reaching out to their Managed IT support in times of need. At Computer Solutions, our commitment is to defy this status quo. We prioritize answering the phone every single time, making sure you're never left feeling isolated with your tech concerns. Our mission transcends merely providing IT solutions. Our Service Level is a testament to this promise. Even in the rare instance that we miss your call, rest assured you will receive a callback within 15 minutes
Online Ticketing
In today's fast-paced business environment, we understand that not every IT concern is an immediate emergency. For non-urgent issues, our client businesses can seamlessly log their service requests using our state-of-the-art ticketing system. This ensures that every request, no matter how minor, is meticulously tracked, resolved, and reported back to your management. We believe in transparency and efficiency, and our system is designed to keep you in the loop every step of the way. Initiating a new ticket is hassle-free — simply head to our website and click on the prominent Big Green Button image. Experience the ease of Managed IT where every detail is taken care of, and every concern is addressed with professionalism.
Cloud Backup with Idrive and Local Backup
Computer Solutions takes data protection seriously, which is why we've partnered with IDrive, a leader in cloud backup solutions. Alongside this cloud backup integration, we're excited to introduce our cutting-edge backup appliance device. Designed with businesses in mind, this device securely backs up company data to a designated computer on your network. This ensures that in the event of any data mishaps, immediate access to your critical data is just a click away, minimizing downtime and maximizing productivity. Trust in Computer Solutions for a dual-layered approach to data security and accessibility.
Service Agreements (Managed IT)
🌟 Unbeatable Small Business IT Support with Computer Solutions 🌟
Unlock comprehensive IT peace of mind with our Small Business Managed IT Agreement - tailored to empower your business operations:
🔹 Affordable User Support: At just $25.00/month per user, each team member can enjoy top-tier both on-site and remote support using the renowned Zoho Assist application.
🔹 Server Support You Can Rely On: $75 per month for each server, benefit from a wide array of services that cover everything from setting up cloud and local backups to ensuring that your data remains safeguarded against unexpected contingencies.
🔹 Strengthened Network Security: Active Directory user management enhances network security at the local PC level, granting you the peace of mind that your systems and data are shielded from potential threats.
🔹 Unparalleled Remote Access: With an included Zoho Assist account, not only do we offer rapid remote support, but your essential staff can also conveniently access their work computers from any location, at any time.
🔹 Office Printer Support Included: Seamless printing operations without disruptions or pauses - we've got you covered.
💼 Transparent Pricing for Your Peace of Mind: Geared for businesses with multiple users/computers and one server, our upfront pricing means no surprises, allowing you to plan your IT budget with confidence.
📞 Computer Solutions: Your steadfast IT ally. Elevate your business operations with industry-leading IT support.
Thank you for your business
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